When we are presented with a problem, we look at the whole picture. Delivering innovative solutions requires a big picture approach. Utilising proven methodologies, we are able to make your system work, and work efficiently.
Depending on the size and complexity of the issue and/or business process - we first undertake a thorough examination of the status quo. Methods such as document analysis, interface analysis, interviews, workshops, reverse engineering, surveys, and task analysis may be used in this first step. A process map will then be drafted to facilitate in planning the requirements development process, determining which requirements are the highest priority for implementation, and managing change.
Ultimately, after a thorough analysis and requirements gathering, we can begin work and create solutions, improve efficiency and reduce waste, provide documentation and support.
LEAN and 6 Sigma process improvement methodologies are incorporated into our work to varying degrees. Removing defect causes, minimising variability and reducing waste are essential to our business model.